Password-Find provides 100% money back guarantee if the client's file was not unprotected. If password recovery/removal is unsuccessful, our sales department manager contacts the customer within 1 business day to settle a refund.
To initiate a refund on your own, please use the Contact page. Specification of the following information is required:
- Customer name
- Order ID
- Purchase email address
Please take into consideration that Password-Find does not refund money if any of the mentioned below conditions takes place:
- protection from at least one file was successfully removed;
- a user's problem was solved within 24 hours after contacting the support team;
- the Service Agreement was violated.